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I just recently tried to get a living room set through BestWay and even went into store to fill out application and finally after 5 days someone called me but by then I already purchased a set so today I called to see if I could order the end table and coffee set I...
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Company wrote 0 private or public responses to the review from Dec 11.
#1421160
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Bestway Rent To Own - Change store and payments over the phone

Change store and make payments over the phone. Unsatified customer. Harrasing calls and poor customer skills. I am a faithful customer who is not treated fairly.
Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Dec 10.
2.1
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#1420056
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Bestway Rent To Own - Pissed consumer no longer

Everything was handled with much care and speed. Very happy about everything.
Company wrote 0 public responses to the review from Dec 02.
#1412923
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Store representative ran my card without ever speaking to me.
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Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Nov 25.
Anonymous
Ms.P

The Same thing happened to me and they act like it was alright... When asked why they did took my money out my account they stated that i was on Auto pay. I asked how am i on ...

#1407611
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Bestway Rent To Own - Bad,,,really really Bad customer service

Was told they would have my bedroom suite and did not jack the price up on items when I came to pay
Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Nov 23.
1.2
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Customer service
Discounts and Special Offers
Diversity of Products or Services
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Product or Service Quality
Staff
Value for money
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Website
#1406296
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Bestway Rent To Own - Horrible customer experience

They cursed outside of my door while my kids were present and felt that they could try to intimidate me (a pregnant woman) I contacted the store and manager and he just laughed in my face and didn’t care at all worst customer service ever
Company wrote 0 public responses to the review from Nov 19.
#1403943
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I am really disappointed in bestway fully i have been a really good customer for a very long time and i was buying a tv threw them and i went out of town a family member said it started smoking and it cracked the screen and they refused to fix it and insisting i still...
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Company wrote 0 private or public responses to the review from Nov 19.
3.0
#1403660
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I paid cash for two TV's on one day and had a family emergency and contacted the store to cancel the order. Well I was told that the manager was off and they had to wait until they were able to get in contact with him before they could give me my money back. Well it's...
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Company wrote 0 private or public responses to the review from Nov 15.
1.0
#1400925
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Adrian is very rude and disrespectful. He call you several times a day harassing you about a payment when it’s not even due. I’m so sick of him, the store is already filthy and nothing matches, they have to piece you something together, talk about same day delivery...
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Company wrote 0 public responses to the review from Nov 14.
1.0
#1400651
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Contact Bestway Rent To Own

Mailing Address:
Bestway Rental
12400 Coit Rd Ste 950
Dallas, Texas 75251-2042
United States
Phone:
(800) 219-1029
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Bestway Rent To Own - When do y’all have 2 hours lunch break

Pick up on Saturday and they act like they don’t have time
Company wrote 0 public responses to the review from Nov 10.
1.0
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
#1397790
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